How do I view your prices?
All prices are listed below the images in our Inventory tab!
Do you offer any discounts?
Yes! We offer a 10% discount for military/first responders and teachers. (You must present documentation in order to recieve discount, and it must be under the name on the reservation.)
What is the latest we can make a change to an order?
Changes can be made up to 10 days before your event.
Do you price match?
We will price match- if an estimate is presented by a reputible company! No discounts applied, delivery/setup prices are not price matched.
What if i need something for my event that is not listed in your inventory?
We are constantly expanding our inventory, and trying to keep our website updated. If you need something for your event that is not listed, please ask! If we do not have it on hand, we may be able to order it to add!
Can i make changes to my order once my deposit is made?
Yes! We recommend booking the maximum amount of rentals needed- we can always reduce the number later (total cost can not be lowered, however, you can change out items as long as they are available.) If you need to add rentals, we can not guarantee that they will be available.
How much do you charge for pickup/delivery?
We charge one fee that includes delivery/set up (if needed), and pickup of items. This fee starts at $125- it varies depending on the amount of people needed to set up event, mileage/distance from warehouse, stops (if pickup is needed from additional vendors) hard drop or pick up times, and the number of items in an order.
How far in advance should we reserve our order?
As soon as possible!!
We book on a first come first serve basis. We will book up quickly- especially from October-May!
Are there any additional fees i should be aware of?
All orders will include a delivery fee, damage/cleaning fee and sales tax. Damage/cleaning fee is 6% and is added to all orders to cover all damages aside from weather related issues (left out in the rain etc). If repair or cleaning is more than 6%- client will be responsible for the cost.
When do you deliver?
We try to deliver within a 2 hour window that works best for you and your venue. If all items are available we can set up 1-2 days prior to your event. We will contact you 2 weeks prior to your event to schedule delivery.
What are your deposit costs?
For orders under $200- we require the entire amount up front.
Anything over $200 requires a 30% deposit.
Special orders require a 50% deposit.
What if i damage the rental items?
An evaluation of all items will be done upon pickup and signed by inspector and client. If items are damaged- client is responsible for cost of item at retail price + shipping costs.
Do you only do large events?
No! We have equipment that will fit the needs of any event!
Is a deposit required to book?
Yes- we require a non refundable deposit upon booking to secure your date/rental equipment availability.
Can you help us move items from the ceremony to the reception?
We can hire a crew to help move the items from the ceremony to the reception. The fee is an additional delivery fee plus $200 to cover labor.
How do i reserve my rentals?
A non refundable deposit is due, along with a signed contract and valid ID- no exceptions. Final payment is due 10 days prior to your event. If cancelled after final payment is due- full payment will be retained.